SHIPPING & RETURNS

    Shipping, Returns & Refund Policy

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Last Updated: October 27, 2026

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At HIGHNMIGHTY, we take pride in the quality of our products and are committed to providing a positive shopping experience. We want every customer to feel confident when ordering from us.

HIGHNMIGHTY is a brand owned and operated by HNMCO LLC.

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1. Shipping Policy

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Order Processing

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Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Orders placed after business hours, on weekends, or during holidays will generally be processed on the next business day.

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During promotional periods or periods of unusually high order volume, processing times may be extended.

Shipping Methods & Delivery Times

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We ship using established carriers, including USPS and other approved shipping providers.

Estimated delivery times are generally 2–6 business days after shipment, depending on the destination and shipping method selected.

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Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.

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Shipping Rates & Free Shipping - Free shipping is offered on a promotional basis.

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Shipping rates are calculated and displayed at checkout.

Free-shipping promotions may be offered from time to time. Any applicable minimum purchase requirements or promotional conditions will be clearly displayed on our website or during checkout.

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Shipping Locations

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We currently ship to eligible addresses within the United States.

Orders may be restricted or canceled if a product cannot legally be shipped to the selected destination or if carrier restrictions apply.

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Order Tracking

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Once your order ships, you will receive a shipping confirmation with tracking information when available.

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2. Returns & Satisfaction Guarantee

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Your satisfaction is important to us. If you are not satisfied with your HIGHNMIGHTY purchase, please contact us within 30 days of delivery.

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We will work with you to resolve the issue through an eligible return, replacement, store credit, or refund.

Return Eligibility

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• Return requests must be submitted within 30 days of delivery.

• Customers must provide an order number or other proof of purchase.

• Products should be returned in their original packaging whenever reasonably possible.

• For health and hygiene reasons, opened or used personal-care products generally cannot be physically returned for resale. However, they may still qualify for a satisfaction-guarantee refund or other resolution.

• Products purchased from third-party retailers must generally be returned through the original retailer, subject to applicable law.

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Sale & Promotional Items

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Clearance and final-sale items are generally not eligible for discretionary returns unless they arrive damaged, defective, or incorrect, or a remedy is required by applicable law.

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3. Damaged, Defective, or Incorrect Orders

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If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as reasonably possible.

Email info@hnmcollc.com with your order number, a description of the issue, and photographs when available.

For confirmed fulfillment errors or damaged or defective products, we will provide an appropriate replacement, refund, or other remedy at no additional shipping cost to you.

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4. Lost or Delayed Packages

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If your tracking information indicates that your order has been delivered but you have not received it, please check around your delivery location and with other household members or building management.

If the package still cannot be located, contact us so we can assist with a carrier investigation.

Lost-package claims will be reviewed individually. We will work with customers and shipping carriers to determine an appropriate resolution, consistent with applicable consumer protection laws.

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5. Incorrect Shipping Addresses

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Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately.

We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect address may be the customer's responsibility, except where the error was caused by HIGHNMIGHTY.

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6. Order Cancellations

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If you need to cancel an order, please contact us as soon as possible.

Orders may be canceled before shipment when operationally possible.

Once an order has shipped, cancellation may no longer be possible, but the order may qualify for a return or refund under this policy.

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7. Refund Processing

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Once a refund has been approved, it will generally be initiated within 5 business days.

Refunds will ordinarily be issued to the original payment method used for the purchase.

Depending on your financial institution or payment provider, additional time may be required for the credit to appear on your statement.

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Original shipping charges are generally nonrefundable for discretionary returns unless otherwise stated, the return resulted from our error, or applicable law requires a refund.

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8. How to Request a Return or Refund

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To initiate a return, request a replacement, or ask about an order, please contact our customer service team.

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HIGHNMIGHTY Customer Support

Email: info@hnmcollc.com
Phone: 562-248-6004
Location: Long Beach, CA 90815
Website: www.highnmighty.com

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Please include your order number and a brief description of your request.

If a physical return is necessary, our customer service team will provide the appropriate return instructions and address. Please do not send products back without first contacting us.

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9. Policy Updates

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HIGHNMIGHTY reserves the right to update this Shipping, Returns & Refund Policy to reflect changes in business operations, shipping services, or applicable laws.

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Any updates will be published on this page. Changes will not retroactively reduce rights applicable to purchases already made.

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Nothing in this policy limits any non-waivable rights or remedies available to customers under applicable law.

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HIGHNMIGHTY
Owned and Operated by HNMCO LLC
Long Beach, California 90815
info@hnmcollc.com
562-248-6004